Main Tasks and Responsibilities Continuous monitoring of all critical data center infrastructures (power, cooling, electricity, fire protection) Conducting regular inspection rounds and documenting system statuses Responding to alarms and fault messages according to established procedures Performing initial diagnostics for technical problems and initiating appropriate measures Documentation of all incidents, measures, and completed work Support with planned maintenance work and infrastructure projects Ensuring compliance with security guidelines and access controls Communication with customers and external service providers during on-site deployments Processing support requests during the shift Handover of relevant information to subsequent shift teams Requirements Profile Completed training in a technical profession (electrical engineering, IT systems electronics, mechatronics or comparable) Ideally first experience in data center environments or IT infrastructure Basic knowledge in power supply, climate technology, and network technology Understanding of the importance of critical infrastructure and its high availability Technical problem-solving understanding and methodical approach Fluent in German good English Team player with independent working style Resilience and ability to act calmly in emergency situations Basic knowledge in the use of DCIM and ticketing systems Additional Desirable Qualifications Initial experience with data center components such as UPS, HVAC systems, generators Basic knowledge of server and network hardware Understanding of security and compliance requirements in data centers Knowledge of MS Office and monitoring tools Class B driving license Working Environment Shift work according to shift schedule (early/late/night) State-of-the-art data center environment with strict security and quality standards Team-oriented work in a technically demanding environment Opportunity for continuous education and professional development Responsible position with direct influence on the operational security of critical IT infrastructure Additional Information Orientation: Comprehensive training on all systems and emergency procedures Location: On-site –Schwalbach, DEU If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.
What makes you stand out You have solid professional experience with backup and recovery solutions such as Veeam, AvePoint, or Rubrik in hybrid IT environments.You bring very strong knowledge of Microsoft cloud technologies, especially M365, Azure, Active Directory/Entra ID, Exchange, and SharePoint.You have in-depth expertise in cyber recovery and in restoring systems after cyberattacks.You also have experience in IT Service Continuity Management and Business Continuity Management.You have practical experience in infrastructure automation, for example using Terraform.Ideally, you have experience using AI-based solutions for system and process optimization.
Windows Server, Hyper-V, File Services).You have in-depth experience in the administration and hardening of Windows Server systems.You are confident in using Windows PowerShell and apply automation purposefully in operations.You have basic knowledge of regulatory security requirements, such as ISO standards, BSI, or compliance regulations.You have experience in the analysis and resolution of security-related incidents.You work confidently with external service providers and manage them effectively.You are characterized by an analytical, structured, and independent working style.Your strong communication skills and ability to work in a team set you apart.Your very good German and English skills, both written and spoken, complete your profile.
You advise IT teams on classification, protection requirements, and dependencies within the infrastructure and support them in implementing regulatory requirements such as NIS2 or DORA. What makes you stand out You hold a degree in (Business) Informatics or have completed a comparable education or training in the field of IT.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.